Name: Endah Setiawati
Npm: 1910631060163
Class: 3A – English Education Department
GOOD
COMMUNICATION
Communication is "a process when
a person or several people, groups, organizations, and society create, and use
information to connect with the environment and other people. As for the
meaning of good communication, good communication is the exchange of
information, ideas, feelings that result in a change in attitude. So that there
is a good relationship between the message giver and the recipient of the
message. According to Jalaluddin in his book Psychology of Communication,
effective communication is characterized by understanding, can cause pleasure,
influence attitudes, increase good social relations, and ultimately lead to
action. It is very important for a self-concept (first), in which the
self-concept is a view that can only be obtained through information given to
oneself by other people. (Second) is important for self-existence, which is a
self-actualization in communicating. And (third) which is important for
survival, where by communication we can interact between humans which aims to
cultivate a relationship and to obtain happiness in life.
As
for some things that will happen when you don't have good communication:
1. Creating disputes
Disputes due to
ineffective communication processes can occur. Say someone is not able to
convey information correctly and accurately, the recipient of the information
will of course get problems in examining understanding. This will result in
disputes due to incorrect delivery of information during the interaction.
2. 2. Generates misunderstanding
Misunderstandings can
also arise as a result of poor interpersonal communication. It is better to
equalize perceptions before interacting so there will be no misunderstandings.
However, interpersonal communication will of course generate many perceptions.
Personal judgments can arise and if there is no understanding there it will
actually trigger debate.
3. 3. Easy to do labeling
Labeling or giving
judgments to others can also arise as a result of ineffective interpersonal
communication. We must learn not to easily make judgments to others. Thus,
labeling will not happen easily. When communication is not going well, it can
be easy for someone to give an assessment from only one point of view.
4. 4. Give a negative impression
Negative impressions are
also one of the impacts that are actually very influential. People will be
reluctant to communicate with us again because they feel the message will not
be received well. Ineffective communication can lead to this problem.
5. 5. Cause errors in conveying information
Misinformation can also
arise when someone does not convey a message well. There are many ways to
communicate well that can be learned so that the information to be conveyed can
also be accepted by others. This misinformation can lead to other problems,
especially if the interpersonal communication elements in it are also confused.
1. 6. Stretch out social relationships
As explained in the
previous point, someone may be more reluctant to invite us to communicate when
the communication process is often less effective. As a result, social
relations have become more tenuous. Someone becomes more shunned by other
people just because of poor communication.
2. 7. Triggering a prolonged conflict
The prolonged conflict
due to stretched social relations is the most recent result that can arise only
because of poor communication problems. Therefore, it is important for us to
avoid the effects of ineffective interpersonal communication.
3. 8. Creating a communication gap
Communication gap is an
impact that can arise as a result of ineffective communication processes.
Information is not conveyed optimally and message reception is also hindered.
It is better if someone learns about good interpersonal communication so that
the effectiveness of interpersonal communication can be maintained.
The causes of bad
communication include:
1. 1. Language barrier
Language is a unified message system that we use to
communicate in general. Therefore, if we do not know the language system of the
interlocutor, or vice versa, the interlocutor does not understand the language
we use to communicate, then this will prevent us from communicating well.
Language is one of the factors that influence communication quite a lot,
especially if communication is done orally.
2. 2. Perception
Perception of the speaker or listener can influence the
results of the communication carried out. It could be that the results of
communication are very different from what the speaker expects, because of the
listeners' perceptions of the speaker. For example, a government that submits a
tax increase is considered money by the people because of the perception that
the government often pays attention to itself and ignores the interests of the
people.
3. 3. Message not clear
For example, if we write a letter, but our writing cannot be
read properly, then the person we are sending the letter to will have
difficulty reading it. In addition, the structure of the messages we write can
also affect the level of success of listeners with the messages we make.
Therefore unclear messages are often a communication breakdown
4. 4. Media is damaged or distorted
One of the factors that causes communication to be disrupted
is when the media used to communicate is damaged, either minor or severe. Media
that is damaged is still one of the obstacles to written communication that is
difficult to overcome when conventional media is used such as paper and so on.
5. 5. Other sources of communication come up with a voice
The next communication disorder is the existence of another
communication source emitting the same sound or message so that it interferes
with the reception of the message made by the communicant. For example, at a
party, we talk to our friends while loud music is playing, then the
communication we do may have to be louder.
6. 6. The message source is too weak
This can occur in direct communication or using voice as a
medium to convey messages. A voice that is too weak will make it difficult for
the audience to listen to the message conveyed by the communicator, resulting
in a communication breakdown when this occurs. To make it clearer, you can
imagine the process of interpersonal communication when one of the parties
involved in communication feels interference with his vocal cords.
7. 7. Physical limitations of the speaker
For example in voice communication, if the listener is deaf,
then of course the communicator cannot communicate well if the communication is
made using voice messages. Conversely, communicators who are mute also will not
be able to communicate well if they have to rely on voice.
8. 8. Understanding of diction
Incomplete understanding of diction can also cause
interference with the communication process carried out by the communicator
with the communicant. For example, if we talk to certain people using diction. A
that they do not understand, then the message we convey will also be difficult
to understand perfectly by those who do not understand the meaning of these
diction.
9. 9. Speech or language style
Speech or language style, can also be the cause of difficulty
understanding messages, or messages are misunderstood, which is one of the
causes of communication disorders that tend to occur frequently. For example,
if people who often communicate with a speaking style are not to the point,
then this will make it difficult for communicants who often speak to the point,
aka directly on the main issue.
10. 10. Culture
Those who are born and live in the Surabaya culture, may
have difficulty communicating with those who live and live in the Solo culture
or maybe others. This cultural factor is closely related to the phenomenon of
speech style or language style which can also be one of the causes of
communication disorders. Therefore, it is better to learn what culture is
around the parties involved in the communication because it could affect the
perception of the diction used in communication. One example is the
intercultural communication.
How to fix bad
communication:
1.
Make it in writing
The first step to avoiding communication barriers is to take
notes. Record every conversation and see if there are any mistakes in the
communication process. In this way, each party can see the facts and clarity
that occurs in the communication process.
2.
Listen to other people
Eliminate any perceptions, thoughts or feelings that you
have created yourself. This will only lead to anger, disappointment and even
stress. Try to listen more to what someone has to say. Pay attention to the
words and goals the person is referring to. If you are not clear, ask the
person to clarify it.
3.
Focus more on the goals, tasks or projects that are being
worked on
The next step to removing communication barriers is to set
clear goals for the team. Decide who will be responsible for what. This will
provide a strong foundation for carrying out tasks, so that there will be no
miscommunication or overlapping work. Make a plan that includes goals, steps
to be carried out and the person responsible for the task. This keeps everyone
focused and knowing who to meet if they need something.
4.
Establish proactive communication as a priority.
The next step to removing communication barriers is to build
proactive communication and make it a priority. If there is a failure, then the
cause is communication. If you build proactive communication, everyone will
have the opportunity to convey the ideas or ideas they have. And when your team
is faced with a problem, you and the team will be able to find a solution to
solve it.
5.
Learn from past communication failures.
When you meet a failure, then you will know where the miscommunication is
and how to solve it. These will serve as warning signs for you at a later date.
Learn from past experiences and make these experiences a tool that can help you
remove communication barriers in the future.
